1. Acceptance of These Terms
This website is operated by Waterproofing Depot (Pty) Ltd, referred to as "Waterproofing Depot", "we", "us" or "our". By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please stop using the website.
2. Acceptable Website Use
You may use this website to view products, calculate approximate surface areas, request guidance, compile a quotation list and contact our team. You may not misuse the website, attempt unauthorised access, introduce harmful code, interfere with its operation, or use its content unlawfully.
You are responsible for ensuring that information you submit is accurate and complete.
3. Quotation Requests
Adding products to "Your Quotation" and submitting a request does not create an order or binding sale. It asks our team to prepare a quotation based on the products, variants, quantities and project information supplied.
A quotation becomes binding only when it is issued by us, accepted by you in the manner stated in that quotation, and any required payment or other conditions have been fulfilled. Quotations may be subject to stock availability, technical review, delivery requirements and an expiry date.
4. Product Information and Suitability
We aim to keep product descriptions, images, variants, colours, coverage estimates and application guidance accurate. Images and on-screen colours are illustrative and may differ from the physical product. Coverage and drying times can vary according to the surface, preparation, application method and weather conditions.
You must review the product label, technical data and safety instructions before use. Contact us if you are uncertain about product suitability. Website content and the surface calculator provide general guidance and do not replace a site assessment or professional advice.
5. Orders, Delivery, Returns and Consumer Rights
Final prices, payment terms, availability, collection or delivery charges and estimated lead times will be confirmed in an accepted quotation or subsequent order confirmation. Delivery estimates are not guarantees and may be affected by couriers, distance, stock and circumstances beyond our reasonable control.
Any returns, cancellations, refunds, warranties or remedies will be handled in accordance with the accepted quotation, applicable product conditions and South African law. Nothing in these terms excludes or limits rights that cannot lawfully be excluded under the Consumer Protection Act or other applicable legislation.
6. Intellectual Property and Third-Party Links
The website design, text, graphics, logos and other content are owned by or licensed to Waterproofing Depot and may not be copied, republished or commercially exploited without permission. Third-party links are provided for convenience. We do not control those websites and are not responsible for their content, security or privacy practices.
7. Availability and Liability
We take reasonable steps to keep this website available and secure, but do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we are not liable for indirect or consequential loss resulting from website use, reliance on general website information, or events outside our reasonable control.
Nothing in these terms limits liability where doing so would be unlawful.
8. Privacy
Personal information submitted through this website is handled as described in our Privacy Policy.
9. Changes, Governing Law and Severability
We may update these terms when our website, services or legal obligations change. The updated version applies from the date shown above. These terms are governed by the laws of the Republic of South Africa. If any provision is found unenforceable, the remaining provisions continue to apply.
10. Contact Us
Questions about these terms may be sent to waterproofingdepot07@gmail.com, via WhatsApp on +27 66 113 7230, or delivered to Unit 3, 5 Section Street, Paarden Eiland, Cape Town.